Terms & Conditions

1. Acceptance of These Terms

These Terms & Conditions (the Terms) are a binding agreement between you and Clevera Inc., a California corporation (Clevera, we, us, or our), governing your access to and use of Horoskope AI, including the websites at horoskope.ai and app.horoskope.ai, and all related features, content, software, and applications (collectively, the Service).

By ticking the acceptance box when you sign up, creating an Account, making a purchase, or otherwise accessing or using the Service, you accept these Terms and agree to be bound by them. If you do not agree, do not use the Service. If you accept these Terms on behalf of another person or entity, you represent that you have authority to bind them.

Your use of the Service is also governed by our Privacy Policy (available at https://horoskope.ai/privacy) and our Acceptable Use Policy (available at https://horoskope.ai/acceptable-use, the AUP), both of which are incorporated into these Terms by reference. If these Terms conflict with the AUP, these Terms control. On questions of how personal information is handled, the Privacy Policy controls.

Important notices. Section 2 explains what the Service is and is not. Sections 20 through 22 limit our liability to you. Section 24 requires users in the United States to resolve disputes through binding individual arbitration, with a right to opt out within 30 days. Please read them.

2. Nature of the Service: Reflection, Education, and Entertainment

PLEASE READ THIS SECTION CAREFULLY. IT DEFINES WHAT THE SERVICE IS AND LIMITS WHAT YOU MAY RELY ON IT FOR.

Horoskope AI is an astrology application. Everything it produces, including birth charts, dasha timelines, daily briefs, panchang data, transit notes, compatibility scores, timing windows, naming suggestions, reports, insights, generated images, spoken audio, and AI chat responses (collectively, Outputs), is provided for personal reflection, education, cultural interest, and entertainment only. Astrology is a tradition and a belief system. Its interpretations are not scientific fact, and we make no claim that they are.

HOROSKOPE AI DOES NOT TELL FORTUNES, DOES NOT PREDICT FUTURE EVENTS, AND DOES NOT GUARANTEE ANY OUTCOME. A timing window, a score, or a sentence about what a period "favours" is an interpretation of a tradition applied to a computed chart, not a forecast of what will happen to you. Nothing in the Service should be understood as a promise about your health, relationships, career, finances, safety, or any other aspect of your life.

THE SERVICE DOES NOT PROVIDE MEDICAL, MENTAL-HEALTH, PSYCHOLOGICAL, LEGAL, FINANCIAL, INVESTMENT, TAX, INSURANCE, EMPLOYMENT, IMMIGRATION, SAFETY, OR ANY OTHER PROFESSIONAL ADVICE, and no Output creates a professional or fiduciary relationship between you and Clevera. We are not astrologers, physicians, therapists, lawyers, or financial advisers, and the Service is not a substitute for any of them. For any decision that matters, consult a qualified professional.

AI-generated and algorithmically computed content may be inaccurate. Outputs are produced by software, including large language models and speech, image, and computation engines. They can be incomplete, outdated, inconsistent, biased, or simply wrong, even when they sound confident, and two requests may produce different answers. Chart computations depend on the accuracy of the birth date, time, and place you enter, and an unknown or approximate birth time changes the result. You are responsible for reviewing Outputs critically and for everything you do with them.

This Section applies equally to Outputs you read, hear, download, or share, on every plan and in every language. A reading spoken aloud is the same content in another form; a voice does not make it more accurate, more authoritative, or more personal. If you are experiencing a medical or mental-health emergency, contact local emergency services immediately; do not use the Service for emergencies.

3. The Service

Depending on your plan, the Service includes:

• Computed sidereal birth charts, dasha timelines, and transit notes, presented in either Western or Vedic vocabulary at your option
• Daily briefs and panchang information, and longer horizons such as the week, month, and year
• An AI chat feature ("Ask") with conversation memory and optional generated imagery
• Premium reports in PDF and text formats
• Couples and family features, including Kundali Milan compatibility, "Sacred Bond" relationship insights involving two profiles, and a family view of the profiles you hold
• Newborn features, including naming suggestions based on a chart, a name check, and a ceremonial almanac
• Where we offer it on your account, "Hasta", a hand-reading feature that measures a photograph of a palm, as described in Section 6 and in the Privacy Policy
• Voice features: a microphone for asking a question aloud, a read-aloud button that speaks the page you are viewing, and spoken back-and-forth conversation in the chat features
• In-app transit notifications, interface language options, outcome ratings, feedback tools, and data export and deletion tools

Voice features

When you hold the microphone and speak, your speech is captured in the browser and sent to Amazon Transcribe to produce a transcript, and that transcript is then treated exactly like a question you typed. When an answer or a page is read back to you, the text is turned into audio by Amazon Polly, or for the six languages Polly has no voice for, by Google Cloud Text-to-Speech. Only the finished answer text is sent to that provider: never your birth details, your chart, your identity, or your recording. The audio recording itself is not stored: it is used to produce the transcript and is then discarded. The transcript is saved with your conversation as a typed message would be, and is deleted in the same ways. The Privacy Policy explains this handling in full.

You may ask a question aloud in any of the eight languages the Service supports: English, Hindi, Marathi, Punjabi, Gujarati, Telugu, Tamil, and Kannada. Your speech is transcribed in the language your interface is set to, and the answer is written in that language. Answers are read back aloud in all eight: English and Hindi by Amazon Polly, and Marathi, Punjabi, Gujarati, Telugu, Tamil, and Kannada by Google Cloud Text-to-Speech. If that provider is unavailable, those six languages will tell you that reading aloud cannot be done rather than substituting an English voice over text written in your language.

Voice draws on the same Token allowance as the rest of the Service: listening is metered by the second of audio and speaking by the character of text (see Section 9). Voice requires a working microphone and your browser's permission to use it, and may be unavailable or degraded from time to time; the rest of the Service is unaffected and you can carry on by typing and reading.

Availability and changes

We aim to keep the Service available but do not promise uninterrupted or error-free operation. We may modify, suspend, or withdraw features, and may label some features as beta, preview, or experimental; those features may change or be withdrawn without notice and are provided with additional uncertainty. Section 18 describes how we handle changes that affect a paid plan.

4. Eligibility

You must be at least 18 years old, or the age of majority where you live if that is higher, to create an Account or use the Service. The Service is for adults. It is not directed to children, and we do not knowingly allow anyone under 18 to hold an Account.

We ask for your date of birth when you first sign in and record only whether you met the minimum and when you answered, never the date itself. If the date you give is below the minimum, the Account is closed to you, the refusal is recorded so the question cannot simply be answered again with a different date, and you may write to us at 1corporate@clevera.com to have the Account and its data erased.

A parent or legal guardian may create a Birth Profile describing their child within their own adult Account, as described in Section 6. That is the parent's data about their child, and it is not an Account for the child.

By using the Service, you represent and warrant that you meet these requirements, that you have not previously been suspended or removed from the Service, and that you are not barred from using the Service under any applicable law, including the export control and sanctions laws described in Section 28.

5. Your Account

To use most features you must create an Account. Authentication is provided through Clerk, our sign-in processor. You agree to provide accurate and current information, to keep your credentials and devices secure, and to notify us promptly at 1corporate@clevera.com if you suspect unauthorized use of your Account.

You are responsible for all activity that occurs under your Account, whether or not you authorized it, until you notify us. Accounts are personal to you; you may not sell, transfer, lend, or share your Account, create an Account for anyone else without their authority, or hold more than one Account in order to obtain additional free allowances or trials.

We may require you to re-verify your email address or other Account details, and we may refuse, reclaim, or rename Account identifiers that impersonate others or infringe rights. We may suspend or terminate Accounts as described in Section 19.

6. Birth Profiles and Information About Other People

The Service lets you create one or more Birth Profiles: a label or name, a birth date, an optional birth time, a birth place, and an optional gender. A Birth Profile may describe you or a third party, such as a family member, child, or partner, and couples features involve two profiles. Where Hasta is offered, a profile may also hold measurements taken from a photograph of a hand.

If you enter information about another person, including their birth details or a photograph of their hand, you represent and warrant that: (a) you have that person's informed consent, or you are the parent or legal guardian of a minor child and have authority to act for them; (b) you have a lawful basis under the privacy and data protection laws that apply to you and to that person for entering and using their information in the Service; (c) the information is accurate to the best of your knowledge; and (d) you will honour that person's wishes, including deleting their profile promptly if they ask you to. You acknowledge that the other person may have rights in relation to their information under applicable law, and that Clevera may act on a verified request from that person, including by deleting the profile.

You may not create a Birth Profile about a person in order to harass, stalk, monitor, or defame them, or to make decisions about them of the kind described in Section 15 and the AUP. You are solely responsible for the accuracy and lawfulness of every Birth Profile you create, and you will indemnify us as described in Section 23 for claims arising from profiles created without proper consent or authority.

You can delete individual Birth Profiles at any time in the product, which also deletes the charts, readings, memory notes, and hand measurements associated with them. Our handling of Birth Profile data is described in the Privacy Policy.

7. Plans, Prices, Free Trial, and Automatic Renewal

Plans and prices

The Service offers a Free plan and a paid Pro plan (a Subscription), billed through Stripe, our payment processor:

• Free: no charge, no payment method required, with the features and AI allowance shown on our pricing page. Your free chart stays free.
• Pro monthly: $19.99 per month, billed every month.
• Pro yearly: $191.88 per year, billed every 12 months (equivalent to $15.99 per month).

Prices are in United States dollars and exclude taxes unless stated otherwise. Where applicable, sales tax, VAT, GST, or similar taxes are calculated and added at checkout based on the billing information you provide. Your bank or card issuer may apply currency conversion or foreign transaction fees that we do not control. The prices and allowances in effect when you purchase are shown at checkout; if this Section and the checkout page ever disagree, the checkout page controls for that purchase.

Free trial of Pro

Every new Account receives a 5-day free trial of the Pro plan automatically when the Account is created; one trial per person. No payment method is collected for the trial and nothing is charged during or after it. The trial is shown in Settings with its end date. When the 5 days end, Pro features close and your Account continues on the Free plan; your chart and everything you have read stay yours. The trial never converts into a Subscription on its own: a Subscription begins only if you separately purchase one from the pricing page, and the automatic renewal terms below then apply to that purchase.

Automatic renewal

AUTOMATIC RENEWAL DISCLOSURE: YOUR SUBSCRIPTION CONTINUES UNTIL YOU CANCEL IT. UNLESS YOU CANCEL BEFORE THE END OF THE CURRENT BILLING PERIOD, IT AUTOMATICALLY RENEWS FOR A FURTHER PERIOD OF THE SAME LENGTH (ONE MONTH OR ONE YEAR, DEPENDING ON THE PLAN YOU CHOSE), AND THE PAYMENT METHOD ON FILE WITH STRIPE IS CHARGED THE THEN-CURRENT PRICE OF YOUR PLAN AT THE START OF EACH RENEWAL PERIOD. By purchasing a Subscription, you authorize Clevera, through Stripe, to charge the payment method you provide for the amounts described in this Section, including recurring charges, until you cancel.

How to cancel. You can cancel online at any time, without contacting us, in the app at Settings, then Subscription, by choosing cancel and confirming. Cancellation is effective at the end of the current billing period: you keep Pro until that date and are not charged again. Before you confirm, we may show you a single offer, such as switching to the yearly plan, on the same screen; the cancel button remains visible and you may decline the offer. If you are unable to cancel online, email 1corporate@clevera.com from your Account email and we will cancel for you. Cancelling does not delete your Account or your data; deletion is a separate control described in the Privacy Policy.

Reminders and price changes. Where applicable law requires it, including before the renewal of an annual plan, we also send a renewal reminder that states the renewal date, the amount, and how to cancel. If we change the price of your plan or materially change what it includes, we will notify you by email or in-app notice at least 30 days before the change takes effect for you, and you may cancel before then; continuing to keep the Subscription after the change takes effect means you accept the new price.

Failed payments. If a renewal charge fails, Stripe may retry it and we may notify you. If payment is not received within a short grace period after the end of the billing period, your Subscription lapses and your Account reverts to the Free plan; your data is not deleted.

We never receive or store your full card numbers; payment details are handled by Stripe under its own terms and privacy policy. You are responsible for keeping your payment information current.

8. Changing Your Plan

You may upgrade from Free to Pro at any time. If you switch between monthly and yearly billing, the change and any credit or proration for the unused part of your current period are shown before you confirm. A change from yearly to monthly, or a cancellation, takes effect at the end of the current period.

After cancellation or lapse you retain paid access until the end of the current billing period plus any grace period we allow, after which your Account reverts to the Free plan. Content that depends on a Pro feature may become locked on the Free plan but is not deleted; your chart and the Free plan's features remain available to you.

9. Tokens, Booster Packs, and One-Time Purchases

AI usage in the Service is metered in Tokens. Each plan includes a per-period Token allowance, and your usage is tracked in a token-usage ledger visible in the product. When your allowance is used up, AI features pause until the period resets, unless you hold Booster Tokens or upgrade your plan.

Voice is metered in the same Tokens: listening is charged by the second of audio you speak, and speaking is charged by the character of text read aloud. Having a long page or report read to you can use a meaningful share of a period's allowance. The rate for speaking is the same in every language, even though six of the eight languages cost us more to voice; we do not price a reading by the language you think in.

You may purchase one-time Booster Packs of additional Tokens at $2.49, $5.99, or $11.99, as shown in the product. Booster Tokens do not expire while your Account exists and are drawn on only after your plan allowance runs out. Booster Packs are single purchases, not subscriptions, and do not renew. Some one-time items, such as the full Kundali Milan report, may be offered for a single stated price at checkout, and where Hasta is offered, a capture draws on your Token allowance and may be limited per month.

Tokens are a metering unit for use of the Service only. They have no cash or monetary value, are not currency, property, or a stored-value product, cannot be transferred, sold, or exchanged, and cannot be redeemed for cash. Unused Tokens, whether from a plan allowance or a Booster Pack, are forfeited when your Account is deleted or terminated for breach. We may adjust allowances, metering rates, or what a Token buys for future billing periods; if we do so in a way that materially reduces what your paid plan includes, we will give you notice and the ability to cancel before the change applies to you.

10. Refunds

Except where these Terms or applicable law require otherwise, all fees are non-refundable and non-creditable, including fees for partially used billing periods, unused Tokens, Booster Packs, and one-time purchases. Cancelling stops future charges; it does not refund past ones.

Nothing in this Section limits any non-waivable refund or remedy you have under the laws of your place of residence, including the consumer protection laws of California, the European Economic Area, or the United Kingdom, the withdrawal right in Section 11, or the pro-rated refund described in Section 18 for material reductions in a paid plan. If you believe you were charged in error, or you were charged at the end of a trial you intended to cancel, contact us at 1corporate@clevera.com within a reasonable time and we will review your request in good faith; we may, in our discretion, grant refunds or credits that the law does not require, without obligation to do so again.

Chargebacks and payment disputes raised with your card issuer without first contacting us may result in suspension of your Account while the dispute is resolved.

11. EU and UK Right of Withdrawal

If you are a consumer in the European Economic Area or the United Kingdom, you ordinarily have the right to withdraw from a distance contract within 14 days without giving a reason. Because everything we sell is digital, that right works as follows.

Digital content: Booster Packs and one-time purchases

Token Booster Packs and one-time report or unlock purchases are digital content supplied immediately. By completing checkout you request immediate delivery, expressly consent to the supply of the digital content before the 14-day withdrawal period ends, and acknowledge that you thereby lose your right of withdrawal once delivery has begun.

Digital services: Subscriptions and trials

Subscriptions are digital services. By starting a Subscription you expressly request that we begin providing the service during the withdrawal period. You may still withdraw within 14 days of your first charge for a Subscription. If you do, we may deduct a proportionate amount for the service provided up to the moment you told us you were withdrawing, calculated against the full price of the billing period, and we will refund the remainder within 14 days using the original payment method. The free trial involves no payment and never converts on its own, so no withdrawal is needed for it.

To exercise a withdrawal right, send an unequivocal statement to 1corporate@clevera.com within the 14-day period with your Account email and order details; you may, but need not, use the words "I withdraw from my contract for Horoskope AI Pro dated [date]". Nothing in this Section limits the refund terms in Section 10 or any right that cannot be waived under your local law.

12. Your Content and the License You Grant Us

User Content means the information you submit to the Service: Birth Profiles, chat messages, including the transcripts of questions you ask aloud, hand photographs where Hasta is offered, outcome ratings, feedback submissions, and any other material you provide.

You retain ownership of your User Content. You grant Clevera a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers only) license to host, store, process, transmit, reproduce, adapt, and display your User Content solely as needed to operate, provide, secure, support, and improve the Service for you, to comply with law, and as otherwise described in the Privacy Policy. This includes computing charts, generating embeddings and AI-derived memory notes so features like conversation memory work, and sending the relevant data to the AI, speech, and infrastructure providers named in the Privacy Policy. Neither Clevera nor any of its AI providers uses your User Content to train foundation models. The license ends when you delete the relevant content or your Account, except for copies retained under the Privacy Policy's retention rules.

You represent and warrant that you own or have the necessary rights, consents, and lawful basis for all User Content you submit, including the rights and consents described in Section 6, and that your User Content does not violate the AUP or any law or third-party right. We do not undertake to pre-screen User Content, but we may review, remove, or refuse to process User Content that we reasonably believe violates these Terms or the AUP, or that we must remove by law.

13. Our Intellectual Property and Your License to Outputs

Clevera and its licensors own the Service and everything that makes it work: the software, astrological computation engines, prompts, models and model configurations, knowledge corpus, designs, text, graphics, voices, trademarks including "Horoskope AI" and "Horoskope", and all related intellectual property rights. The Service is licensed, not sold. Except for the limited rights expressly granted in these Terms, no rights in the Service are transferred to you, and all rights not expressly granted are reserved.

Subject to your compliance with these Terms, Clevera grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service, and to use the Outputs generated for you, for your personal, non-commercial purposes. You may share an individual Output with friends or family for personal purposes. You may not sell, resell, license, or commercially redistribute Outputs, offer paid readings or consultations built on them, present them as the work of a human astrologer or professional, use them to build, train, fine-tune, or benchmark a competing product or dataset, or remove any notice or attribution from them.

Outputs are generated by software from your inputs and the tradition's rules, and similar inputs may produce similar Outputs for other users. To the extent Clevera holds any rights in an Output generated for you, you may use it under the license above; we make no representation that Outputs are original, unique, or free of third-party claims.

You may not copy, modify, translate, reverse engineer, decompile, disassemble, scrape, crawl, frame, mirror, or create derivative works from the Service or any part of it, or attempt to extract its source code, prompts, configuration, engines, or corpus, except to the extent a law that cannot be contractually waived permits it. Automated access to the Service, including by bots, crawlers, and AI agents, is prohibited except through interfaces we expressly provide and document.

14. Feedback

If you send us ideas, suggestions, outcome ratings, or other feedback about the Service, you grant Clevera a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, modify, and incorporate that feedback for any purpose without obligation, attribution, or compensation to you. Feedback does not include your Birth Profiles, conversations, or other personal data, which remain governed by Section 12 and the Privacy Policy.

15. Acceptable Use

Your use of the Service must comply with the Acceptable Use Policy at https://horoskope.ai/acceptable-use. Among other things, the AUP prohibits: using the Service to harm, harass, stalk, defame, or deceive anyone; entering another person's data without consent or lawful basis; using Outputs to make decisions about other people in employment, housing, credit, insurance, healthcare, education, legal, or similarly significant contexts; seeking or presenting astrological content as professional advice; scraping, automated access, circumventing Token metering or rate limits, cycling Accounts to obtain free allowances, reverse engineering, and security violations; reselling Outputs; impersonation; and submitting unlawful content. Violations of the AUP are material breaches of these Terms.

16. Privacy

Our Privacy Policy at https://horoskope.ai/privacy explains what personal information we collect, how we use and protect it, who processes it for us, and the choices and rights you have, including in-product tools for full data export, Account deletion, profile deletion, and conversation deletion. We never sell your personal information, and your data is never used to train foundation models. By using the Service you acknowledge that we process your information as the Privacy Policy describes.

17. Third-Party Services

The Service is built on third-party providers, including Clerk for authentication, Stripe for payment processing, Amazon Web Services for hosting, email delivery, and AI, speech, and image infrastructure, and Google Cloud for text-to-speech in six languages. Your use of those providers' functions within the Service may be subject to their own terms, and we are not responsible for third-party services we do not control. We never receive or store your full card numbers; those go directly to Stripe.

The Service may contain links to third-party websites, resources, or crisis and support services. We provide them for convenience, do not endorse them, and are not responsible for their content, availability, or practices.

18. Changes to the Service

We are always improving Horoskope AI. We may add, change, or remove features, plans, models, providers, languages, or content, and we may impose or adjust technical limits such as Token metering, rate limits, and capture limits. If a change materially reduces the core functionality of a paid plan during a period you have already paid for, we will notify you and you may cancel and receive a pro-rated refund for the unused remainder of that period. We may discontinue the Service entirely on reasonable notice, in which case prepaid fees for periods after discontinuation will be refunded.

19. Termination and Suspension

You may stop using the Service at any time and may delete your Account in Settings. Deleting your Account cancels any active Subscription immediately and permanently deletes your data as described in the Privacy Policy; it does not entitle you to a refund of fees already paid except where Section 10 or 11 or applicable law requires one.

We may suspend, restrict, or terminate your access to all or part of the Service, with notice where practicable, if: (a) you materially breach these Terms or the AUP; (b) we are required to by law or a lawful order; (c) your use creates security, legal, or reputational risk or exposure for us, our providers, or others; (d) a payment is charged back or remains unpaid; (e) your Account has been inactive for an extended period and holds no active Subscription, after notice to your Account email; or (f) we discontinue the Service. Where termination results from your breach, you are not entitled to a refund, and unused Tokens are forfeited; otherwise Section 18 applies.

Upon termination your license to use the Service and Outputs ends, though you may keep personal copies of Outputs you lawfully obtained before termination for personal use. Sections that by their nature should survive termination do survive, including Sections 2, 6, 9 (as to the nature of Tokens), 10, 12 through 14, and 20 through 30.

20. Disclaimer of Warranties

THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEVERA AND ITS SUPPLIERS AND LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING SECTION 2, WE DO NOT WARRANT THAT ANY CHART, TIMING WINDOW, COMPATIBILITY SCORE, NAMING SUGGESTION, HAND MEASUREMENT, REPORT, SPOKEN AUDIO, IMAGE, OR AI RESPONSE IS ACCURATE, COMPLETE, CURRENT, RELIABLE, OR SUITABLE FOR ANY PURPOSE; THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM CLEVERA OR THROUGH THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this Section may not apply to you. In that case, warranties are disclaimed to the maximum extent permitted by law, and any implied warranty that cannot be disclaimed is limited in duration to 30 days from your first use of the Service.

21. No Reliance and Assumption of Risk

You acknowledge that you use the Service for reflection, education, and entertainment, that you have read Section 2, and that you will not rely on any Output as a basis for any decision or action, including decisions about your or anyone else's health, medication, pregnancy, mental wellbeing, marriage, divorce, or other relationships, a child's name or upbringing, travel, investments, purchases, employment, education, legal matters, or personal safety. Any such reliance is at your own risk.

To the maximum extent permitted by law, you assume all risk arising from your use of the Service and Outputs, and you release Clevera and its officers, directors, employees, agents, suppliers, and licensors from any claim, loss, or damage arising out of any decision you make, or any action you take or refrain from taking, in reliance on astrological, computed, or AI-generated content. If you are a California resident, you waive California Civil Code Section 1542 as to that release, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

22. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CLEVERA OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR OPPORTUNITY, OR FOR THE COST OF SUBSTITUTE SERVICES, OR FOR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATING TO THE SERVICE, THE OUTPUTS, OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, AND EVEN IF CLEVERA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF CLEVERA AND THE PERSONS LISTED ABOVE FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE, THE OUTPUTS, OR THESE TERMS IS LIMITED TO THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE TOTAL FEES YOU PAID TO CLEVERA FOR THE SERVICE IN THE 12 MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF MORE THAN ONE CLAIM DOES NOT ENLARGE THIS LIMIT.

Without limiting the foregoing, Clevera is not liable for: any decision you make, or action you take or do not take, in reliance on astrological, computed, or AI-generated content (Sections 2 and 21); inaccuracies caused by the birth data or other inputs you provide; the acts, omissions, or unavailability of third-party providers; unauthorized access to your Account resulting from your failure to secure your credentials; or loss of data that you could have exported using the tools we provide.

THE LIMITATIONS IN THIS SECTION ARE A FUNDAMENTAL BASIS OF THE BARGAIN BETWEEN YOU AND CLEVERA AND APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow certain limitations of liability, so parts of this Section may not apply to you. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence where such exclusion is prohibited, or for gross negligence or wilful misconduct where such exclusion is prohibited. If you are a consumer in the EEA or the UK, nothing in these Terms affects your statutory rights.

23. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Clevera and its officers, directors, employees, agents, suppliers, and licensors from and against any claims, demands, investigations, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your User Content, including Birth Profiles or hand photographs you create about other people without proper consent, authority, or lawful basis; (b) your use of the Service or Outputs, including any decision made or action taken in reliance on them by you or by anyone you shared them with; (c) your violation of these Terms or the AUP; or (d) your violation of any law or the rights of any third party, including privacy, publicity, and intellectual property rights. We will notify you of any such claim and may assume exclusive control of its defense and settlement at our option, in which case you will cooperate with us; you may not settle any claim in a way that imposes obligations on us without our written consent. This obligation does not apply to consumers in jurisdictions where such indemnities are unenforceable.

24. Dispute Resolution for Users in the United States: Arbitration Agreement and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT AS DESCRIBED BELOW.

Who this Section applies to

This Section applies if you reside in, or use the Service from, the United States. If you are a consumer residing outside the United States, this Section does not apply to you; Section 25 governs instead, and nothing in these Terms deprives you of the protection of mandatory consumer law, or of access to the courts, of the country in which you reside.

Informal resolution first

Before starting arbitration or a lawsuit, you and Clevera each agree to try to resolve any Dispute informally. Send a written notice describing the Dispute, the relief you seek, and your Account email to 1corporate@clevera.com with the subject line "Notice of Dispute"; we will send ours to your Account email. Each side agrees to confer in good faith, which may include a telephone or video conference on request. If the Dispute is not resolved within 60 days after the notice is received, either party may begin arbitration as described below. Statutes of limitation are tolled during this 60-day period. Completing this step is a condition precedent to arbitration or litigation.

Agreement to arbitrate

You and Clevera agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the AUP, the Service, the Outputs, or your relationship with Clevera, including the formation, enforceability, scope, or validity of this Section (a Dispute), will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect (available at www.adr.org), rather than in court, except as stated in the carve-outs below. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitrator, and not any court, has exclusive authority to resolve all Disputes, including any dispute about whether a Dispute is arbitrable, subject to the class action waiver below.

The arbitration will be conducted by a single neutral arbitrator. The seat of arbitration is the State of California. Hearings may be conducted by videoconference, by telephone, or on the documents where the AAA rules allow; if an in-person hearing is required, it will take place in the county where you live, or another location you and Clevera agree. The AAA Consumer Arbitration Rules govern the allocation of filing, administrative, and arbitrator fees; if those rules require Clevera to pay a larger share of fees than you, we will do so, and if the arbitrator finds your claim frivolous, fees may be reallocated as the rules permit. The arbitrator may award on an individual basis any relief that a court could award, must follow applicable law, and will issue a reasoned written decision. Judgment on the award may be entered in any court of competent jurisdiction.

Small claims and other carve-outs

Either party may instead bring an individual claim in small claims court in the county where you live, or in the State of California, if the claim qualifies and remains in that court on an individual basis. Either party may also seek temporary or preliminary injunctive relief in court to protect its intellectual property rights or to prevent unauthorized access to or abuse of the Service pending arbitration.

Class action waiver

YOU AND CLEVERA EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, CONSOLIDATED PROCEEDING, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. Disputes may be brought only in an individual capacity, and the arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding. This waiver does not prevent a claim for public injunctive relief where a waiver of such relief is unenforceable under California law; any such claim will be stayed pending the outcome of the individual arbitration of all other claims. If the class action waiver is found unenforceable as to a particular Dispute or form of relief, that Dispute or request for relief, and only that, will proceed in court under Section 25 rather than in arbitration, and the remainder will be arbitrated.

30-day right to opt out

You may opt out of this arbitration agreement and class action waiver by sending written notice to 1corporate@clevera.com within 30 days of the date you first accept these Terms (or, for existing users, within 30 days of the effective date of the first version of these Terms containing this right). Your notice must include your full name, your Account email, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms, and Disputes will then be resolved in court under Section 25. If you opted out of an earlier version of this Section, you need not opt out again.

Changes, severability, and survival

If we make a material change to this Section, we will notify you and you may reject the change by writing to us within 30 days, in which case the version of this Section you last accepted continues to apply. Changes to this Section do not apply to Disputes of which either party had notice before the change. Except as stated in the class action waiver above, if any part of this Section is found unenforceable, the rest remains in effect. This Section survives termination of these Terms and your Account.

25. Governing Law and Venue

These Terms and any Dispute are governed by the laws of the State of California and applicable United States federal law, without regard to conflict-of-laws rules that would apply another law, except that the Federal Arbitration Act governs Section 24. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

For any matter not subject to arbitration, including where you have opted out, where a claim is carved out, or where Section 24 does not apply to you, you and Clevera consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of California, and waive any objection to that venue. If you are a consumer in a jurisdiction whose laws grant you non-waivable protections or the right to bring or defend proceedings in your local courts, including the EEA and the UK, those protections and that right are not displaced by this Section.

26. California Consumer Notice

Under California Civil Code Section 1789.3, California residents are entitled to the following notice: the Service is provided by Clevera Inc.; you may request our current mailing address by writing to 1corporate@clevera.com, and it is also available from the California Secretary of State's business records for Clevera Inc. Complaints regarding the Service, or requests for further information about the Service, may be sent to 1corporate@clevera.com. California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

27. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we will give you reasonable advance notice, normally at least 30 days, by email to your Account address or by an in-product notice, before the change takes effect, and we may ask you to accept the updated Terms before you continue. Non-material changes, such as clarifications, typographical fixes, or changes to reflect a new feature that does not reduce what you already have, may take effect on posting. The effective date at the top of this page shows when the current version took effect, and we keep a record of the version you accepted.

If you continue using the Service after a change takes effect, you accept the updated Terms. If you do not agree to a change, cancel any Subscription and stop using the Service before the change takes effect; for paid plans, Section 18's refund rule applies to material reductions in what you paid for. Changes to Section 24 are governed by the rules in that Section.

28. Export Controls and Sanctions

The Service and its underlying software may be subject to United States export control and economic sanctions laws, including the Export Administration Regulations and the regulations administered by the Office of Foreign Assets Control. You represent and warrant that you are not located in, organized under the laws of, or ordinarily resident in any country or territory that is the subject of comprehensive U.S. sanctions, that you are not named on, owned by, or acting on behalf of any person on a U.S. government restricted-party list, and that you will not use, export, re-export, or transfer the Service or Outputs in violation of those laws. We may restrict access to the Service from any jurisdiction where offering it would violate applicable law.

29. General Terms

Entire agreement. These Terms, together with the Privacy Policy, the AUP, and any plan-specific or feature-specific terms presented to you at checkout or within the Service, are the entire agreement between you and Clevera regarding the Service, and they supersede all prior or contemporaneous agreements, proposals, and communications on that subject.

Severability. If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted and, if necessary, modified to the minimum extent needed to make it enforceable, and the remaining provisions will remain in full force and effect, subject to the special rule for the class action waiver in Section 24.

No waiver. Our failure or delay in enforcing a provision is not a waiver of our right to enforce it later. Waivers must be in writing and signed by an authorized representative of Clevera.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent, and any attempted assignment in violation of this sentence is void. We may assign these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets, or to an affiliate, with notice to you.

Notices. We may provide notices to your Account email or within the Service, and notices sent by email are deemed received when sent. You may send notices to 1corporate@clevera.com; notices to us are effective when received. Keep your Account email current.

Force majeure. Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, such as natural disasters, epidemics, war, terrorism, civil unrest, labor disputes, internet, cloud, or utility failures, third-party provider outages, or acts of government, except for your payment obligations.

No third-party beneficiaries. These Terms create no rights in anyone other than you and Clevera, except that the persons indemnified or released under Sections 21 through 23 may enforce those Sections.

Electronic agreement and records. You consent to doing business electronically, including receiving these Terms, notices, disclosures, receipts, and records electronically, and you agree that your electronic acceptance has the same force as a handwritten signature. You may withdraw this consent by deleting your Account.

Interpretation. Headings and the plain-language summary are for convenience and do not affect interpretation; the numbered Sections control. "Including" means "including without limitation". These Terms are written in English; translations are provided for convenience, and the English version controls to the extent permitted by law.

30. Contact Us

Questions about these Terms can be sent to Clevera Inc. at 1corporate@clevera.com. Please include your Account email so we can help you faster. Use the subject line "Notice of Dispute" for Section 24 notices and "Arbitration Opt-Out" to opt out under that Section. The Privacy Policy at https://horoskope.ai/privacy and the Acceptable Use Policy at https://horoskope.ai/acceptable-use contain additional contact details for privacy and abuse matters.