Terms & Conditions

1. Acceptance of These Terms

These Terms & Conditions (the Terms) are a binding agreement between you and Clevera Inc., a California corporation (Clevera, we, us, or our), governing your access to and use of Horoskope AI, including the websites at horoskope.ai and app.horoskope.ai, and all related features, content, and applications (collectively, the Service).

By creating an account, making a purchase, or otherwise using the Service, you accept these Terms. If you do not agree, do not use the Service.

Your use of the Service is also governed by our Privacy Policy (available at https://horoskope.ai/privacy) and our Acceptable Use Policy (available at https://horoskope.ai/acceptable-use, the AUP), both of which are incorporated into these Terms by reference.

2. The Service

Horoskope AI is a Vedic astrology application. Depending on your plan, the Service includes:

• Computed sidereal birth charts and dasha timelines
• Daily briefs and panchang information
• An AI chat feature ("Ask") with conversation memory
• Premium reports in PDF and text formats
• Couples features, including Kundali Milan compatibility and "Sacred Bond" relationship insights involving two profiles
• Transit notifications and alerts, interface language options, outcome ratings, and feedback tools

Portions of the Service are generated by artificial intelligence models. Section 4 explains the limits of that content and applies to everything the Service produces.

3. Eligibility

You must be at least 13 years old to use the Service. The Service is not directed to children under 13, and we do not knowingly allow them to use it.

If you are between 13 and 17 years old (or under the age of majority where you live), you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.

You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase a subscription, booster pack, or any other paid offering.

By using the Service, you represent that you meet these requirements and that you are not barred from using the Service under any applicable law.

4. Important Disclaimer: Astrology and AI-Generated Content

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS WHAT YOU MAY RELY ON THE SERVICE FOR.

ALL CONTENT PROVIDED THROUGH THE SERVICE, INCLUDING BIRTH CHARTS, DASHA TIMELINES, DAILY BRIEFS, PANCHANG DATA, COMPATIBILITY SCORES, TIMING WINDOWS, REPORTS, INSIGHTS, AND AI CHAT RESPONSES, IS PROVIDED FOR INFORMATIONAL, EDUCATIONAL, ENTERTAINMENT, AND SPIRITUAL-REFLECTION PURPOSES ONLY.

THE SERVICE DOES NOT PROVIDE MEDICAL, MENTAL-HEALTH, LEGAL, FINANCIAL, INVESTMENT, TAX, OR ANY OTHER PROFESSIONAL ADVICE. NOTHING IN THE SERVICE PREDICTS THE FUTURE WITH CERTAINTY, AND NO OUTCOME IS GUARANTEED.

You must not rely on the Service to make decisions about your health, medication, pregnancy, mental wellbeing, marriage, divorce, or other relationships, investments or other financial matters, employment, or legal matters. For any such decision, consult a qualified professional such as a physician, therapist, lawyer, or licensed financial advisor.

Content in the Service is generated in part by artificial intelligence. AI-generated content can be incomplete, outdated, or simply wrong, even when it sounds confident. Astrological interpretations are matters of tradition and belief, not scientific fact. You are solely responsible for how you use anything the Service tells you.

If you are experiencing a medical or mental-health emergency, contact local emergency services immediately. Do not use the Service for emergencies.

This disclaimer is echoed in the Acceptable Use Policy and applies to every part of the Service, on every plan, in every language.

5. Your Account

To use most features you must create an Account. Authentication is provided through Clerk, our sign-in processor. You agree to provide accurate information, keep your credentials secure, and notify us promptly at 1corporate@clevera.com if you suspect unauthorized use of your Account.

You are responsible for all activity that occurs under your Account. Accounts are personal to you; you may not sell, transfer, or share your Account, and you may not create an Account for anyone else without their authority.

We may suspend or terminate Accounts as described in Section 19.

6. Birth Profiles and Information About Other People

The Service lets you create one or more Birth Profiles: a label or name, a birth date, an optional birth time, a birth place, and an optional gender. A Birth Profile may describe you or a third party, such as a family member or partner, and couples features involve two profiles.

If you enter information about another person, you represent and warrant that you have that person's consent, or that you hold parental or guardian authority over them, and that your entry of their information complies with applicable law. You are responsible for the accuracy and lawfulness of every Birth Profile you create.

You can delete individual Birth Profiles at any time in the product. Our handling of Birth Profile data is described in the Privacy Policy.

7. Plans, Prices, and Automatic Renewal

The Service offers a Free plan and the following paid Subscriptions, billed through Stripe:

• Plus: $9.99 per month, or $95.88 per year
• Pro: $19.99 per month, or $191.88 per year

AUTOMATIC RENEWAL DISCLOSURE: Unless you cancel, your Subscription automatically renews at the end of each billing period (monthly or annual, depending on the option you chose), and the payment method on file with Stripe is charged the then-current price for your plan at each renewal. Your Subscription continues until you cancel it.

You can cancel at any time in the product's Settings, and cancellation takes only a few steps. If you cancel, you keep access to your paid features until the end of the current billing period, plus a short grace period, and you will not be charged again. Cancellation instructions are also available by emailing 1corporate@clevera.com.

Where required by applicable law, including the California Automatic Renewal Law, we will send you a renewal reminder before your Subscription renews, and we will notify you in advance of any price change with an opportunity to cancel before the new price takes effect.

Prices exclude taxes unless stated otherwise. Where applicable, taxes are calculated and added at checkout. We never store your card numbers; payment details are handled by Stripe.

8. Token Allowances and Booster Packs

AI usage in the Service is metered in Tokens. Each plan includes a per-tier Token allowance, and your usage is tracked in a token-usage ledger visible in the product.

You may also purchase one-time Booster Packs of additional Tokens at $1.99, $5.99, or $12.99. Booster Packs are single purchases, not subscriptions, and do not renew.

Tokens are a metering unit for use of the Service only. They have no cash or monetary value, are not currency or property, cannot be transferred, sold, or exchanged, and cannot be redeemed for cash. We may adjust allowances or metering for future billing periods; if we do so in a way that materially reduces what your plan includes, we will give you notice and the ability to cancel before the change applies to you.

9. Upgrades, Downgrades, and Cancellation

You may upgrade your plan at any time. When you upgrade, the unused portion of your old plan is credited against the price of the new plan, so you are not billed twice for the same period.

You may cancel your Subscription at any time in Settings, as described in Section 7. After cancellation you retain paid access until the end of the current billing period plus a short grace period, after which your Account reverts to the Free plan. Cancelling does not delete your Account or your data; account and profile deletion are separate controls described in the Privacy Policy.

10. Refunds

Except where these Terms or applicable law require otherwise, all fees are non-refundable, including partially used billing periods and unused Tokens.

Nothing in this Section limits any non-waivable refund or remedy you have under the laws of your place of residence, including consumer protection laws of California, the European Economic Area, or the United Kingdom. If you believe you were charged in error, contact us at 1corporate@clevera.com and we will review in good faith.

11. EU and UK Withdrawal Right and Waiver

If you are a consumer in the European Economic Area or the United Kingdom, you ordinarily have the right to withdraw from a distance contract within 14 days without giving a reason. Because everything we sell is digital, that right works differently depending on what you buy.

Digital content: Booster Packs and one-time reports

Token Booster Packs and one-time report purchases are digital content supplied immediately. By completing checkout you expressly consent to immediate delivery and acknowledge that you lose your right of withdrawal once delivery has begun.

Digital services: Subscriptions

Subscriptions are digital services that begin at your request during the withdrawal period. You may still withdraw within 14 days of your first purchase of a Subscription. If you do, we may deduct a proportionate charge for the service already provided up to the moment you told us you were withdrawing, and we will refund the remainder.

To exercise a withdrawal right, contact us at 1corporate@clevera.com within the 14-day period with your account email and order details. Nothing in this section limits the refund terms in the Refunds section or any right that cannot be waived under your local law.

12. Your Content

User Content means the information you submit to the Service: Birth Profiles, chat messages, outcome ratings, feedback submissions, and any other material you provide.

You own your User Content. You grant Clevera a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, and display your User Content solely as needed to operate, provide, secure, and improve the Service for you, and as otherwise described in the Privacy Policy. This includes generating embeddings and AI-derived memory notes so features like conversation memory work. Neither Clevera nor its AI infrastructure provider uses your content to train foundation models.

You are responsible for your User Content, including having the rights and consents described in Section 6. We may remove User Content that violates these Terms or the AUP.

13. Our Intellectual Property and Your License to Outputs

Clevera owns the Service and everything that makes it work: the software, astrological computation engines, knowledge corpus, designs, text, trademarks including "Horoskope AI", and all related intellectual property. Except for the limited rights expressly granted in these Terms, no rights in the Service are transferred to you.

Outputs are the charts, briefs, reports, insights, compatibility results, and AI chat responses the Service generates for you. Subject to these Terms, Clevera grants you a personal, non-exclusive, non-transferable license to use your Outputs for personal, non-commercial purposes. You may not resell Outputs, offer them as part of a competing service, or use them to build or train a competing product.

You may not copy, modify, reverse engineer, scrape, or create derivative works from the Service except as permitted by law that cannot be contractually waived.

14. Feedback

If you send us ideas, suggestions, or other feedback about the Service, you grant Clevera a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation or compensation to you. Feedback does not include your Birth Profiles or other personal data, which remain governed by Section 12 and the Privacy Policy.

15. Acceptable Use

Your use of the Service must comply with the Acceptable Use Policy at https://horoskope.ai/acceptable-use. Among other things, the AUP prohibits using the Service to harm others, to seek or present astrological content as professional advice, to violate anyone's privacy, to abuse or overload the Service, or to break the law. Violations of the AUP are violations of these Terms.

16. Privacy

Our Privacy Policy at https://horoskope.ai/privacy explains what personal information we collect, how we use and protect it, and the choices and rights you have, including in-product tools for full data export, account deletion, profile deletion, and conversation deletion. By using the Service you acknowledge the Privacy Policy.

17. Third-Party Services

The Service is built on third-party providers, including Clerk for authentication, Stripe for payment processing, and Amazon Web Services for hosting and AI infrastructure. Your use of those providers' functions within the Service may be subject to their own terms, and we are not responsible for third-party services we do not control. We never receive or store your full card numbers; those go directly to Stripe.

18. Changes to the Service

We are always improving Horoskope AI. We may add, change, or remove features, plans, or content, and we may impose or adjust technical limits such as Token metering. If a change materially reduces the core functionality of a paid plan during a period you have already paid for, we will notify you and you may cancel and receive a pro-rated refund for the unused remainder of that period.

19. Termination and Suspension

You may stop using the Service and delete your Account at any time in Settings.

We may suspend or terminate your access, with notice where practicable, if you materially breach these Terms or the AUP, if we are required to by law, if your use creates risk or legal exposure for us or others, or if we discontinue the Service. Where the suspension results from your breach, you are not entitled to a refund; otherwise Section 18 applies.

Sections that by their nature should survive termination do survive, including Sections 4, 10, 12 through 14, and 20 through 27.

20. Warranty Disclaimer

THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

WITHOUT LIMITING SECTION 4, WE DO NOT WARRANT THAT ANY CHART, PREDICTION, TIMING WINDOW, COMPATIBILITY SCORE, OR AI RESPONSE IS ACCURATE, RELIABLE, OR SUITABLE FOR ANY PURPOSE.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this Section may not apply to you. In that case, warranties are disclaimed to the maximum extent permitted by law.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEVERA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEVERA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) FIFTY U.S. DOLLARS ($50) OR (B) THE FEES YOU PAID TO CLEVERA FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Without limiting the foregoing, Clevera is not liable for any decision you make, or action you take or do not take, in reliance on astrological or AI-generated content, as described in Section 4.

Some jurisdictions do not allow certain limitations of liability, so parts of this Section may not apply to you. Nothing in these Terms excludes liability that cannot lawfully be excluded, such as liability for fraud or for death or personal injury caused by negligence where such exclusion is prohibited.

22. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Clevera and its officers, directors, employees, and agents from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your User Content, including Birth Profiles you create about other people without proper consent or authority; (b) your violation of these Terms or the AUP; or (c) your violation of any law or the rights of any third party. We will notify you of any such claim and may participate in the defense with counsel of our choosing.

23. Dispute Resolution: Arbitration Agreement and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT AS DESCRIBED BELOW.

Informal resolution first

Before starting arbitration, you and Clevera each agree to try to resolve any dispute informally. Send a written description of the dispute to 1corporate@clevera.com, and we will do the same to your account email. If the dispute is not resolved within 60 days, either party may begin arbitration.

Agreement to arbitrate

You and Clevera agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a Dispute) will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The seat of arbitration is California. The arbitrator may award the same individual relief a court could, and AAA's consumer rules govern the allocation of filing and arbitrator fees. Hearings may be conducted by videoconference or, where the rules allow, on the documents. Judgment on the award may be entered in any court of competent jurisdiction. This agreement to arbitrate is governed by the Federal Arbitration Act.

Small claims carve-out

Either party may instead bring an individual claim in small claims court if the claim qualifies and remains in that court on an individual basis. Either party may also seek injunctive relief in court to protect its intellectual property.

Class action waiver

You and Clevera each waive the right to participate in a class action, class arbitration, consolidated proceeding, or representative action, except that this waiver does not prevent claims for public injunctive relief where such a waiver is unenforceable under California law. Disputes may be brought only in an individual capacity. If the class action waiver is found unenforceable as to a particular Dispute, that Dispute (and only that Dispute) will proceed in court rather than arbitration.

30-day right to opt out

You may opt out of this arbitration agreement and class action waiver by sending written notice to 1corporate@clevera.com within 30 days of first accepting these Terms. Your notice must include your name, your account email, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Severability and survival

Except as stated in the class action waiver above, if any part of this Section is found unenforceable, the rest remains in effect. This Section survives termination of these Terms and your Account.

24. Governing Law and Venue

These Terms and any Dispute are governed by the laws of the State of California and applicable United States federal law, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs Section 23. For any matter not subject to arbitration, you and Clevera consent to the exclusive jurisdiction of the state and federal courts located in California. If you are a consumer in a jurisdiction whose laws grant you non-waivable protections or a local forum, those protections are not displaced by this Section.

25. California Consumer Notice

Under California Civil Code Section 1789.3, California residents are entitled to the following notice: the Service is provided by Clevera Inc.; you may request our current mailing address by writing to 1corporate@clevera.com, and it is also available from the California Secretary of State’s business records for Clevera Inc. Complaints regarding the Service, or requests for further information about the Service, may be sent to 1corporate@clevera.com. California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

26. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we will give you reasonable advance notice, for example by email or an in-product notice, before the change takes effect. Non-material changes, such as clarifications or typographical fixes, may take effect on posting. The effective date at the top of this page shows when the current version took effect.

If you continue using the Service after a change takes effect, you accept the updated Terms. If you do not agree to a change, cancel any Subscription and stop using the Service before the change takes effect; for paid plans, Section 18's refund rule applies to material reductions in what you paid for. Changes to Section 23 do not apply to Disputes that arose before the change.

27. General Terms

Entire agreement. These Terms, together with the Privacy Policy, the AUP, and any plan-specific terms presented at checkout, are the entire agreement between you and Clevera regarding the Service, and they supersede any prior agreements on that subject.

Severability. If any provision of these Terms is found invalid or unenforceable, that provision is enforced to the maximum extent permitted, and the rest of the Terms remain in full effect.

No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later. Waivers must be in writing.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets, with notice to you.

Notices. We may provide notices to your account email or within the Service. You may send notices to 1corporate@clevera.com.

Force majeure. Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, such as natural disasters, war, labor disputes, internet or utility failures, or acts of government, except for your payment obligations.

Export and sanctions. You may not use the Service in violation of United States export control or sanctions laws, and you represent that you are not located in an embargoed jurisdiction or on any restricted-party list.

No third-party beneficiaries. These Terms create no rights in anyone other than you and Clevera.

Electronic agreement. You consent to doing business electronically, including receiving these Terms, notices, and records electronically, and you agree that your electronic acceptance has the same force as a handwritten signature.

28. Contact Us

Questions about these Terms can be sent to Clevera Inc. at 1corporate@clevera.com. Please include your account email so we can help you faster. The Privacy Policy at https://horoskope.ai/privacy and the Acceptable Use Policy at https://horoskope.ai/acceptable-use contain additional contact details for privacy and abuse matters.